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Kaiser Permanente For Small Business         


24/7 virtual care now available to your employees

Employees with Kaiser Permanente coverage can now talk with a clinician 24/7 by video or phone in most areas. This makes it even easier to get fast, high-quality care — at no cost to members on most plans.

Plus, when employees connect by video or phone, their visits get tracked in their electronic health record. That means other clinicians can continue making informed care decisions and streamline follow-up care.

To get started, members can sign in to or the Kaiser Permanente app and answer a few questions to help us learn about their symptoms. We’ll recommend how members can get care quickly—either by phone, video, or both. Where available, members can also see estimated wait times to help them choose the best option for their needs.

Clinicians are available to deliver care to the member based on their needs. During the visit, the clinician will update the member’s health record to help coordinate follow-up care.

Daytime, nighttime, anytime. That’s care at a speed of your clients’ workforce. To learn more, visit care or contact your Kaiser Permanente representative.


What you should know

Summary of Benefits and Coverage (SBC) documents summarize important information about our health coverage options in a standard format developed by the Department of Health and Human Services. SB- can use SBCs to easily compare benefits and coverage offered by Kaiser Permanente and other carriers.

Small business

Resources for your next sales meeting


Stay prepared with the latest information about our products, resource materials and ordering service.

New Business


Small Business new sales ebook - helps you to promote the value of Kaiser Permanente's network stability.

Small Business Qualification Questionnaire - important questions to ask a prospective client.

Census Form - list all employees and dependents eligible for health coverage.


New and Existing Business


Virtual Care – quality health care when and where employees need it.


Summary of Benefits and Coverage (SBC) - important summarized information about our health coverage options.


Small Business Guidelines - the document provides information about Kaiser Permanente small business coverage, eligibility, rate calculation, benefit plan offering, funding policies, and participation and contribution requirements.

Small Group Portfolio Snapshot - Get all the information you need to know on recent changes, promotions, resources and much more. Use it for all your new sales to help boost your bottom line.


January (PDF)  July (PDF)


Large to Small Group Transition Overview - helps you support your clients transitioning from large group plans.


Small business workforce health resources - help your small business clients control costs, discuss employee health and productivity tips.


Clients Deductible plan tools

Small business workforce health resources


SB-Understand the value of workforce health and start creating a healthy work environment. You can also find simple health tips and digital health tools for employees at

Guide to help employers launch their workforce health strategy:

Presentation to build the business case for workforce health with your small business 

This article shows easy-to-implement ideas that small businesses can implement with little to no investment:

This article shows small business clients that introducing workplace wellness not only shows employees that they about their health and well-being, it also protects their businesses:

Download this flyer to learn the value of integrated chronic condition management for your employees:

Use this presentation to demonstrate the value of integrated chronic disease management for your small business clients:

What You Need to Apply for Small Business


To apply, employers will need:

  • Their employer's name, as reported to the California Employment Development Department.

  • Their federal Employer Identification Number (FEIN) and state Employer Identification Number (SEIN).

  • A copy of their local business license.

  • A DE-9C reconciled by the employer.

  • The total number of employees.

  • The total number of full-time employees.

  • The total number of part-time employees working 20 to 29 hours per week (if offering part-time employees' coverage).

  • Their employee roster, including addresses, hire dates, dates of birth and Social Security numbers or tax identification numbers.

  • Dependent information (if offering dependents coverage), including the dependents’ dates of birth to determine their age.


  • Broker Lic.# 6003156 

  • Agency Lic.# 4024173

  • Broker Firm ID# 389082

  • Add or Remove a Delegated Enroller for Covered CA.?

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